Last updated: 01.11.25
Welcome to Skin GT Limited (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.skingt.com (“Website”) and the purchase of products (“Products”) from our online store. By accessing our Website or placing an order, you agree to these Terms. Please read them carefully before purchasing.
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General Information
Skin GT Limited is based in the United Kingdom.
Registered office: 10 Dovecote Close, Pinner, Middlesex, HA5 2RE
Email: [email protected]
We sell skincare products for personal use via our online store. All transactions are subject to the following Terms and Conditions.
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Eligibility
To make a purchase, you must:
- Be at least 18 years old;
- Provide accurate and complete contact, billing, and delivery information;
- Have a valid payment method accepted on our Website.
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Product Information
We make every effort to ensure all product descriptions, images, and pricing are accurate and up-to-date. However:
- Colours and packaging may vary slightly from those shown on your device.
- We reserve the right to modify or discontinue any Product at any time without notice.
- All Products are for external use only. Please read labels and usage instructions carefully.
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Prices and Payment
All prices are in GBP (£) and include UK VAT (where applicable).
We accept payment via Visa, Mastercard.
Payment must be received in full before your order is processed.
We reserve the right to change prices at any time, but this will not affect orders already placed.
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Orders and Contract Formation
When you place an order, you will receive an email acknowledging receipt — this is not confirmation of acceptance.
Your order is accepted, and a contract is formed when we send you a confirmation email stating that your order has been dispatched.
We reserve the right to cancel or refuse any order, for example if:
- The product is out of stock,
- Payment cannot be authorised,
- There is a pricing or product description error, or
- The order appears fraudulent or suspicious.
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Delivery
We currently deliver to addresses within the United Kingdom only.
Orders placed before 3:00 PM (Monday–Friday) are eligible for Royal Mail Next Day Delivery.
Orders placed after 3:00 PM or on weekends/public holidays will be dispatched the next working day.
Delivery times are estimates and not guaranteed. We are not liable for delays outside our control.
Delivery charges (if applicable) are shown at checkout.
If a parcel cannot be delivered due to an incorrect address or failure to collect, you may be responsible for redelivery costs.
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Returns, Refunds, and Cancellations
You have the right to cancel your order within 14 days of receiving your goods, in accordance with the Consumer Contracts Regulations 2013.
Return Eligibility:
- Products must be unused, unopened, and in their original packaging.
- For hygiene reasons, we cannot accept returns of opened or used skincare products unless they are faulty.
How to Return:
Please contact us at [email protected] to initiate a return. We will provide return instructions.
You are responsible for return postage costs unless the item is faulty or incorrect. Once we receive and inspect your returned item, refunds will be processed within 14 days using your original payment method.
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Faulty or Damaged Items
If you receive a faulty, damaged, or incorrect product, please contact us within 7 days of receipt with your order number and photos of the issue. We will arrange a replacement or refund at no extra cost.
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Promotional Offers and Discounts
From time to time, we may offer promotions or discount codes:
- Discounts apply only during the specified promotional period.
- Only one discount code may be used per order.
- We reserve the right to withdraw or amend promotions at any time.
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Intellectual Property
All content on this Website—including text, images, graphics, logos, and trademarks—is the property of Skin GT Limited or its licensors. You may not reproduce, distribute, or use any content without prior written consent.
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Limitation of Liability
To the fullest extent permitted by law:
- Skin GT Limited shall not be liable for any indirect, incidental, or consequential losses arising from the use of our Website or Products.
- Our total liability for any claim shall not exceed the price paid for the Product in question.
- Nothing in these Terms limits your statutory rights under UK law.
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Privacy and Data Protection
Your privacy is important to us.
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.
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Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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Contact Us
For any questions regarding these Terms or your order, please contact:
Email: [email protected]
Business Address: 10 Dovecot Close, Pinner, England, HA5 2RE